To return a core or part(s) please E-mail: returns@101part.com. We need your order number, name, email address and the part number you wish to return along with a detailed explanation of why you need to return it. If you do not have your order number, please indicate when your order was purchased and the full name ordered with. All RA numbers are e-mailed in 2-3 business days with a return shipping address and complete shipping instructions. No returns will be accepted without an RA number. If the RA number is not written on the outside of the shipping box, it will not be returned. Please understand our warehouses depend on RA numbers they can not be refunded without them. All returns must be postage paid; return shipping charges are not refundable. All returns must be packaged properly; we are not responsible for damaged returns that occur as a result of improper packing.

Within 10 business days of placing your order from Best Automotive Leaf Springs & Parts you may return wrong part(s). No returns will be accepted after 10 business days. All parts must be in their original condition, and cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors. We are not responsible for any labor expenses, towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts.

Please Note: Service manuals, CD ROMs, Special-order Products, and Auto Body Parts are not returnable for any reason. Electrical parts Example: Carburetors and Fuel Injectors & Computers (Electrical parts)are not returnable for any reason EXCEPT for exchange. No Exceptions. All parts are Waranteed for replacement. But they arent test products.

Programming fees:Computer Programming fees are not returnable for any reason. Electrical parts Example: Computers that require programming a specific vehicle. These fee's arent refundable EXCEPT for exchange. No Exceptions. All parts are Waranteed for replacement. But they arent test products.

Computer Core Refunds: All Computers must be inspected to ensure they are rebuildable this process can take up to 60 days.Computers that are not rebuildable are not refunded. And can returned to the customer at their expense. We can not refund core deposits on computers that are not rebuildable. Computers that have burned motherboards and any water damage. Are considered junk. Please understand we must have rebuildable cores for core refunds.

Refunds for returns or cores normally take 60 days to process and credit from the date we receive your return at the warehouse. Once the core or part is received we forward it to the manufacturer for approval. The manufacturer will then approve your return. Once the return has been approved and processed, the refund will be credited to the credit card you used to buy the merchandise. You will receive"credit approved" e-mail the day you are credited. Please be aware that Core Refund are made Via Check . If after 30 days, you have still not received a credit please e-mail the returns department returns@101part.com, for the fastest response.

You may return products within 10 business days of shipment for replacement. All returns information is located above. On orders shipped Overnight or 2Day, all shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and air-shipping charges will NOT be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We are not responsible for missing, damaged, or incorrect parts after 21 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. All orders must be canceled BEFORE you receive the Invoice - Payment accepted e-mail. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment..